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Improve Knowledge Management through Teamwork
Twenty years ago, knowledge management was a hot topic. Classes and certifications were growing. Articles extolled the importance of capturing information in a way it could be reused by others in the...
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Your "Team" Might Never Need Team Building
A recent study raises the possibility that doing team building could actually hurt a group’s performance. Any group will benefit from some attention to interpersonal skills, but if it doesn’t need to...
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An Autocratic Boss does not Always Hurt a Team
One of the themes harped on by leadership speakers and bloggers is that autocratic bosses are bad leaders. Often the order-giver is disparaged as a “manager” instead of “leader.” (Horrors!) When I hear...
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Escape “The Cult of Personality Testing”
When I first questioned the value of personality assessments for teams a few years ago, I assumed no one outside of academia had done so given the tests’ popularity. But back in 2004, someone more...
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Where Zen Meets Teamwork Science
“‘The branch of Right Mindfulness’ is our being aware that eighty or ninety percent of the time we are deluding ourselves”—Zen Master Dogen-zengi, Shobogenzo, April 3, 1244.“Thus have I heard.” This is...
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A Middle Way of Taming Business Chaos
On the People’s Pharmacy radio show on January 11, a medical expert agreed with the standard advice that people with high blood pressure should limit their salt intake. But he said the research shows...
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Teams can Learn to Overcome Cultural Differences
“Us” versus “them.” Most of us like to think we’re better than people who think that way. Of course, in doing so, we categorize ourselves as part of one group superior to another group: The “us” who...
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You Can't Make Workers Happy
Managers are not responsible for the happiness of their workers. Despite the common refrain of the love-struck, nobody “makes me happy.” Revisit most newlyweds 10 years later, and the vast majority...
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Learning When Your Time is Short
When my mother was dying in a hospital last year, her admitting physician complicated my family’s grief by being an arrogant jerk. He insisted some of her recent symptoms were the result of drug...
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Close the Door on the Open Office Myth
“’The really groovy, wide-open office, with folks shown interacting informally all day, is a visually seductive myth. Research shows it doesn’t support work very well and, in fact, can incur...
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